Virtual care that works for you

Is 24/7 a convenient time to get care?

We designed our virtual care plans to offer $0 virtual care that’s convenient and affordable. Tired of paying high prices for health plan coverage, and additional fees for telehealth services? Virtual care is a core feature of our integrated care delivery system.

Take full advantage of our many no-cost virtual care options — video visits1, e-visits, phone, email, 24/7 nurse advice line — while having access to in-person primary care for a wide range of common services whenever needed.

Image of a man on his phone inside a circle with two sets of interconnected services. In person services include in-person care, labs and medical facilities. Virtual services include prescription delivery, 24/7 advice line and video and phone appointments.

Seamless, personalized care

In our integrated health system, care teams are connected through our electronic health record. Care is seamless and personalized — whether at home, in the office, on the go, or in person.

Find the right fit for you

Choose the plan that’s right for you, your family, or your employees.

Virtual care is total care

Our virtual care plans provide access to the same quality care through our convenient virtual options — video visits, e-visits, phone, and email — as you would get in person at our medical centers.

And because you and your doctors always have access to your medical information through your personal electronic health record — available on kp.org and the KP app — care is convenient and personalized no matter how you choose to access it.

Virtual Care is available for many conditions and specialties, including2:

  • Primary care

  • Pharmacy

  • Mental health

  • Urgent care

  • Pediatrics

  • COVID-19

  • Family medicine

  • Cold and Flu

  • Women’s health

  • Internal medicine

Experience Kaiser Permanente’s unique approach to care firsthand

Take a virtual tour now. external page

Ready to get started?

Find the right fit for you
  • 1 Video visits are available to Kaiser Permanente members who have a camera-equipped computer or mobile device and are registered at kp.org.

  • 2 While traveling out of state, phone and video visits may not be available due to state laws that may prevent doctors from providing care across state lines. Laws differ by state.